Privacy Policy

Last Updated: October 23, 2026

This Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you visit kyrtr.com, purchase products, create an account where available, or communicate with us.

By using our website, you acknowledge that your information may be handled as described in this policy, subject to your applicable privacy rights and legal requirements.

1. Information We May Collect

Depending on how you interact with our store, we may collect or process the following categories of information:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.
• Order information, including order numbers, products purchased, quantities, prices, delivery details, and order status.
• Return, refund, payment inquiry, and customer support records.
• Account information if you choose to create or use an available customer account.
• Information you voluntarily provide when contacting customer support or completing a form.
• Device and website usage information, such as browser type, device information, IP address, cookie identifiers, and interactions with our website.
• Payment-related information necessary for transaction authorization and processing through Shopify and applicable payment providers.

We do not store complete credit or debit card numbers on our own servers. Payment information is handled by the relevant payment service providers.

2. How Information Is Collected

Information may be collected:

• Directly from you when you place an order, submit a form, create an account, or contact us.
• Automatically through cookies, pixels, server logs, and similar technologies when you use our website.
• Through Shopify and other providers involved in payment processing, shipping, fulfillment, customer service, and website operation.
• Through analytics or advertising services when such services are enabled and permitted by applicable law.

The information collected depends on the features you use and the permissions or preferences you select.

3. How We Use Personal Information

We may use personal information to:

• Process, verify, and fulfill orders.
• Arrange shipping and provide delivery or tracking updates.
• Respond to customer inquiries and provide support.
• Review returns, refunds, payment questions, and order disputes.
• Maintain customer accounts where available.
• Detect, investigate, and prevent fraud, unauthorized activity, and security incidents.
• Operate, maintain, troubleshoot, and improve our website.
• Understand website usage and improve the shopping experience.
• Send promotional communications where permitted and, where required, with your consent.
• Maintain transaction records and meet applicable accounting, tax, legal, and regulatory obligations.
• Establish, exercise, or defend legal claims.

We use information only for purposes reasonably connected to our business operations and as otherwise permitted by applicable law.

4. Cookies and Similar Technologies

Our website and supporting services may use cookies, pixels, logs, and similar technologies to support shopping cart and checkout functionality, website preferences, essential features, analytics, performance measurement, security, fraud prevention, and advertising measurement where enabled and permitted.

Your browser or device may allow you to restrict, delete, or manage certain cookies. Disabling essential cookies may affect shopping cart functionality, checkout, account access, or other website features.

Where required, applicable consent and privacy choices will be handled in accordance with relevant law.

5. Service Providers and Information Disclosure

We may disclose personal information to service providers when reasonably necessary to operate our store or provide requested services. These providers may include:

• Shopify and e-commerce technology providers.
• Payment processors, banks, and financial service providers.
• Shipping carriers, warehouses, and fulfillment partners.
• Customer support and communication providers.
• Website hosting, analytics, security, and fraud prevention providers.
• Advertising and marketing providers where enabled and legally permitted.
• Professional advisers, auditors, insurers, and other business service providers where necessary.

Information may also be disclosed when required by law, to respond to lawful requests, to protect rights and safety, to investigate suspected fraud, or in connection with a business transaction where legally permitted.

We do not rent personal information to unrelated third parties for their independent use.

Depending on the technologies enabled on our store, certain advertising-related disclosures may qualify as a sale, sharing, or targeted advertising under applicable U.S. state privacy laws, even when no money is exchanged. Where applicable, you may exercise relevant privacy choices through available website controls or by contacting us.

6. Shopify and Third-Party Services

Our online store uses Shopify's e-commerce infrastructure. Information needed to operate the store and complete purchases may therefore be processed by Shopify and applicable service providers in accordance with their own privacy practices and legal obligations.

Our website may also contain links to third-party websites or services. We do not control the independent privacy practices of those third parties. Please review their privacy policies before providing personal information directly to them.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing and administering orders, providing customer support, maintaining accounting and tax records, preventing fraud, investigating disputes, enforcing agreements, protecting legal rights, and meeting applicable legal or regulatory requirements.

Retention periods may vary according to the type of information, the purpose of processing, and applicable legal requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request a portable copy of certain information.
• Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
• Withdraw consent when processing is based on consent.
• Appeal certain decisions concerning privacy requests where applicable.
• Exercise applicable privacy rights without unlawful discrimination.

These rights may be subject to legal exceptions and limitations. We may need to verify your identity and request before taking action.

9. How to Submit a Privacy Request

To submit a privacy-related request, contact us using the support email listed above and include “Privacy Request” in the subject line.

Please describe your request clearly and provide enough information for us to identify the relevant account or transaction.

Do not send complete payment card numbers, security codes, or banking credentials by email.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request evidence of the agent's authority or verify your identity directly.

10. Marketing Communications

If you subscribe to promotional emails, you may unsubscribe using the instructions included in the communication or contact us to request assistance.

Unsubscribing from promotional messages does not necessarily stop essential transactional communications relating to orders, payments, shipping, returns, refunds, account security, or customer support.

11. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. You should protect your account credentials and notify us if you suspect unauthorized access to your account or order information.

12. Children's Privacy

Our store is intended for general consumer shopping and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly provided personal information to us, please contact us so we can review the matter and take appropriate action where required.

13. International Processing

We and our service providers may operate in different jurisdictions. As a result, personal information may be processed or stored outside the country in which you access our website.

Where required, international processing and transfers will be handled in accordance with applicable legal requirements and safeguards.

14. Changes to This Privacy Policy

We may update this policy to reflect changes in our business, website features, service providers, or legal obligations.

The revised policy will be published on this page with an updated revision date where appropriate. Changes take effect as described in the revised policy or as otherwise required by applicable law.

15. Contact Us About Privacy

For questions about this Privacy Policy or to exercise an applicable privacy right, contact kyrtr™ using the customer support information listed at the beginning of this page.